Responsibilities
- Respond to customer inquiries via email in a clear, concise, and comprehensive manner.
- Assist in writing and maintaining FAQs.
- Suggest opportunities to make customers happier for the product team.
- Suggest opportunities to improve the quality and efficiency of their customer service operation.
Requirements
- 1+ years experience in a Customer Support role
- Exceptional writing skills (be clear and concise)
- Experience working remotely
Hours
- Monday-Friday
- 12:00pm-8:00pm
benefits
- $21.40/hr
- 401k plan with 4% employer match
- Health & dental insurance
- 4 weeks paid vacation
- $500 signing bonus
- Work from home
Qualifications
•1+ years experience in a Customer Support role
•Exceptional writing skills (be clear and concise)
•Experience working remotely
Responsibilities
•Assist in writing and maintaining FAQs
•Suggest opportunities to make customers happier for the product team
•Suggest opportunities to improve the quality and efficiency of their customer service operation
Apply for FT Customer Support Agent – Work From Home.
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Post Title: Work From Home – FT Customer Support Agent – IT – JOBS – USA
Posted Date: February 2, 2022
Author: USA Jobs