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IT Jobs NYC For IT Support Specialist

Job Description

IT Jobs NYC, Also known as technical support engineers, IT support specialists provide organizations with information technology support to optimize operational efficiency. Their duties include resolving technical issues, maintaining hardware and software installations, and improving IT systems. They may also be required to provide IT support to customers.

We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

To ensure success as an IT support specialist, you should possess extensive experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

Job Details

Hiring OrganizationNorthern Star IT Support
Post NameIT Support Specialist
QualificationBE/Btech Pass
Employment TypeFull Time
Work Hours8 Hours
SalaryUSD 4200 To USD 5000 Per Month
LocationNew York CityNew YorkUnited State 10004

About Organization

Our team has been around for a while and as time has progressed, we’ve had some really great things happen and seen technologies develop, arrive and then become obsolete. Every step of the way we’ve kept our eye on the future without losing sight of the present.

We’re happy to share some of those moments with you on the timeline above so you can see the wealth of knowledge we’ve accumulated and regularly pass on to all of our customers Multiple Technical Account Managers deliver an extensive repertoire of IT knowledge in a friendly and polite manner and can help you either at your location or remotely.

We practise what we preach and our help desk systems allow us to work remotely, even on a Snow Day or whenever the trains aren’t running. Here at Northern Star, we have a unique way of building relationships with you and your staff, through our Account Management Methodology.

Many businesses may experience a poor relationship with their IT provider or feel frustrated by a lack of on-site presence. Account Manager visits are designed to get under the hood of your business, so we can really understand what makes it tick and what’s important to you.

Another cornerstone of our Account Management Methodology, is the ability spot trends, trouble and issues using custom AM reports from our management systems.

IT Support Specialist Responsibilities For IT Jobs NYC

  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software. as well as upgrading hardware and systems.
  • Maintaining databases and ensuring system security.
  • Documenting processes and performing diagnostic tests.
  • Keeping track of technological advancements and trends in IT support.

IT Support Specialist Requirements For IT Jobs NYC

  1. Consulting with IT managers and other departments as required.
  2. Providing IT assistance to staff and customers.
  3. Training end-users on hardware functionality and software programs.
  4. Resolving logged errors in a timely manner.

IT Support Specialist Skills For IT Jobs NYC

  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Proficiency in IT helpdesk software, such as Freshservice and SysAid.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills.

IT Support Specialist Benefits For IT Jobs NYC

  • Flexibility and support. 
  • Combine your services and centralise your business. 
  • Disaster recovery. 
  • Resilient and secure infrastructure. 
  • Future proof services and up-to-date software.

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Post Title: IT Jobs NYC For IT Support Specialist
Posted Date: May 4, 2022
Author: Jobs in USA
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